At BETHEL SADDLERY we have been building saddles, saddlery and tack as well as associated products and leather goods since 1988 and we are proud of our reputation but we realise that on very rare occasions small problems may arise that need to be addressed, hence our comprehensive and honest returns & exchanges policy
Please note that leather is a natural product and variations do occur both on the surface and on the flesh side. Normal variations in leather inherent to the qualities of the leather are not considered manufacturing or quality defects, but rather are a signal of the genuine, natural, and high-quality material we use.
Post - BETHEL SADDLERY, PO Box 1307 Charters Towers, Queensland, 4820
Courier - BETHEL SADDLERY, 441 Urdera Road, Charters Towers, Queensland, 4820
We regret that we cannot accept returns on products that have been customized with initials, name etc, unless there is a serious manufacturing defect.
If you're not satisfied in any with your purchase, please don't hesitate to contact us - we are very approachable and we'll work tirelessly with you to find a satisfactory resolution.